WhatsApp promotion message templates for your business
30 ready messages for WhatsApp Business: promotions, quick replies, order updates and payment reminders. Fill in your shop details once, edit, then copy the text into WhatsApp.
Fill and copy a WhatsApp Business message template
Character limits from Meta’s WhatsApp Business Platform documentation, retrieved 18 Oct 2026. Your text stays in this browser tab.
WhatsApp promotion message templates
Offers, new arrivals and festive messages. Send them to customers who have messaged you or agreed to hear from you, and end every broadcast with a way to opt out.
New arrivals and offers
New collection
Hi [Name]! 🌸 Our new [Category] collection is here: [N] new designs in [fabrics], starting ₹[Price]. See them here: [Link]. Reply with the design code to book yours.
Festive offer
Hi [Name]! 🪔 [Festival] offer: [X]% off on [Category] till [Date]. Use code [CODE] at checkout or reply with the design you like. Shop: [Link]
Limited stock
Hi [Name]! Only [N] pieces left of [Product] at ₹[Price]. Reply YES and I will keep one for you till [Date].
Back in stock
Good news, [Name]! [Product] that you asked about is back in stock. Reserve yours here: [Link]
Sale, today only
Hi [Name]! Today only: [X]% off on selected [Category]. Browse: [Link]. Reply with the design code to lock the price.
Hinglish offer
Namaste [Name] ji! 🙏 [Festival] offer shuru ho gaya hai: [Category] par [X]% off, sirf [Date] tak. Design dekhne ke liye yahan click karein: [Link]. Pasand aaye toh design code reply karein!
Broadcast messages
Collection launch broadcast
Hi everyone! 🌸 Our [Season] collection is live: [N] new designs in [fabrics]. Browse: [Link]. WhatsApp orders open [hours]. — [Brand]
Reply STOP to stop these messages.
Weekend sale broadcast
Weekend sale at [Brand]! 🛍 [X]% off on [Category] till [Date]. Code: [CODE]. Full catalog: [Link]
Reply STOP to stop these messages.
Wholesale broadcast
For wholesale buyers: a new lot of [Product] arrives on [Date]. MOQ [N] pieces. Trade prices on request. WhatsApp: [Number]. — [Brand]
Reply STOP to stop these messages.
Shop closed for a festival
Hi! [Brand] is closed for [Festival] from [Date] to [Date]. Orders placed before [Date] will ship on time. Happy [Festival]!
WhatsApp Business quick reply templates
Answers to the questions customers ask every day. Save each one as a quick reply in the WhatsApp Business app so a short shortcut brings it up in any chat.
Customer questions
Welcome reply
Hi [Name]! Thank you for messaging [Brand] 🙏 How can I help? You can ask about prices, sizes, fabric, custom orders or delivery.
Price and catalog
Hi [Name]! Here is our catalog with prices: [Link]. Send me the design code or a screenshot and I will confirm stock and delivery.
Out of stock
Hi [Name], sorry, [Product] is out of stock right now. We expect it back by [Date]. Shall I message you when it is back?
Custom order quote
Hi [Name]! Here is the quote for your custom order:
• Fabric: [type] — ₹[Amount]
• Stitching: ₹[Amount]
• Work: ₹[Amount]
• Total: ₹[Amount]
• Ready in: [N] days
Shall I confirm?
Size help
Hi [Name]! For bust [N] in and waist [N] in, I suggest size [Size]. Send your measurements if you are between sizes and I will check.
Return or exchange
Hi [Name], sorry to hear that. Please send a photo of the issue within [N] days of delivery and we will arrange an exchange or refund as per our policy: [Link]
WhatsApp Business message templates for orders and payments
Order updates, payment reminders and messages that bring customers back.
Order and delivery
Order confirmed
Hi [Name]! ✅ Your order #[ID] is confirmed. Total: ₹[Amount]. Expected delivery in [N] working days. Track here: [Link]. Thank you for shopping with us! 🙏
Order shipped
Hi [Name]! 📦 Your order #[ID] is on the way. Tracking: [Link] · Expected delivery: [Date].
Out for delivery
Hi [Name]! 🚚 Your order #[ID] is out for delivery today. Please keep ₹[Amount] ready if you chose cash on delivery.
Delivered
Hi [Name]! Your order #[ID] has been delivered ✅ If anything is missing or damaged, reply within [N] days and we will sort it out.
Delay
Hi [Name], sorry, your order #[ID] is running late because of a courier delay. New expected date: [Date]. Here is [X]% off your next order: code [CODE].
Payment reminders
Payment pending (gentle)
Hi [Name]! A friendly reminder: ₹[Amount] for order #[ID] is pending. Pay by UPI to [UPI ID] or here: [Link]
Payment overdue (firm)
Hi [Name], invoice #[ID] for ₹[Amount] is overdue by [N] days. Please pay by [Date] so we can keep your order. Pay: [Link]
Payment received
Hi [Name]! ✅ We received ₹[Amount] for order #[ID]. We will dispatch it by [Date].
Advance for a custom order
Hi [Name]! To start your [Product], we need an advance of ₹[Amount]. UPI: [UPI ID]. The balance is due on dispatch.
Refund started
Hi [Name], your refund of ₹[Amount] for order #[ID] has been started. Reference: [Ref]. It should reach your account in [N] working days.
Bring customers back
Welcome a new customer
Hi [Name]! 👋 Welcome to [Brand]. We sell [what you sell] from [City]. Browse our catalog: [Link]. WhatsApp orders: [hours].
Repeat customer thank you
Hi [Name]! 🙏 Thank you for ordering from us again. Here is [X]% off your next order: code [CODE], valid till [Date].
Birthday wish
Happy birthday, [Name]! 🎂 Here is a small gift from [Brand]: [X]% off with code [CODE] till [Date]. Shop: [Link]
Festival greeting (no offer)
Wishing you a very happy [Festival] from all of us at [Brand]! 🪔 — [Owner name]
How to use a template on WhatsApp Business
Type your customer’s name, shop name and link in the boxes above; Copy on any template fills them in for you.
Replace the other brackets, such as [Price], [Date] and [CODE], with your own values.
Paste the message into the chat, or save it in the WhatsApp Business app under Business tools → Quick replies with a shortcut like /offer.
Check the length in the box above if you plan to submit it to Meta as a message template: Meta documents a body of up to 1,024 characters, header and footer up to 60 and button text up to 25 (Meta: template components, retrieved 18 Oct 2026).
A Cloud API text message can carry up to 4,096 characters (Meta: text messages, retrieved 18 Oct 2026). For anything you send by hand from the app, short works best: the customer should see the offer and what to reply without scrolling.
Hinglish mein promotion message kaise likhe: pehli line mein customer ka naam aur offer likhein, phir offer kab tak hai, aur aakhir mein kya reply karna hai ya kaunsa link kholna hai. Ek message mein ek hi offer rakhein, aur broadcast ke end mein “STOP likh kar reply karein” zaroor jodein, taaki jo customer messages nahi chahte woh bata sakein.
Frequently asked questions
What makes a good WhatsApp promotion message?
Say who you are, what the offer is, until when, and what to reply or tap, in that order. Use the customer’s name, one link and one code. For broadcasts, send only to customers who agreed to hear from you and add a line such as “Reply STOP to stop these messages”.
How do I save a WhatsApp Business quick reply template?
In the WhatsApp Business app, open Business tools, then Quick replies, and add a new reply. Paste the template, give it a shortcut such as /price or /order, and save. In any chat, type / and pick the shortcut to insert the text, then replace the brackets before you send.
What is the difference between a quick reply and a WhatsApp Business message template?
A quick reply is text you save in the WhatsApp Business app and send yourself. A message template is a format you submit to Meta for approval when you send through the WhatsApp Business Platform (Cloud API). Meta documents a template body of up to 1,024 characters, header text up to 60, footer up to 60 and button text up to 25 (retrieved 18 Oct 2026). The templates on this page work as quick replies as they are; for the Cloud API, submit them through your Business Platform account.
How long can a WhatsApp business message be?
For a text message sent through the Cloud API, Meta documents a body of up to 4,096 characters (retrieved 18 Oct 2026). WhatsApp publishes no limit for a message typed in the app. The editor above counts your characters as you type.
Is my message sent anywhere when I use this page?
No. Filling in your details, editing and counting all run in your browser tab, and a .txt file you open is read on your device. Nothing is sent until you paste the text into WhatsApp yourself.
Listing on Meesho as well as selling on WhatsApp?
ListMagic, a Chrome extension, fills the Meesho Supplier Panel catalog form for you; you check it and press Submit. Free plan to start; Seller Pass ₹99 a month (StitchMagic pricing, checked 16 Oct 2026).